PRIVACY POLICY (Desktop)
1. MeiCo Advisory Pty Ltd commitment to privacy
(a) MeiCo Advisory Pty Ltd (ABN: 72 696 320 224), its subsidiaries and affiliates in Australia (collectively referred to as "we" and "us") are committed to
managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and in accordance
with other applicable privacy laws.You can obtain further information regarding the APPs and your privacy rights at the Office of the Australian
Information Comissioner (OAIC) at www.oaic.gov.au.
(b) This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
(c) In this Privacy Policy, “we” and “us” refers to MeiCo Advisory Pty Ltd and “you” refers to any individual about whom we collect persona
information.
2. What information does MeiCo Advisory Pty Ltd collect about you?
2.1. Clients and prospective clients
(i) When you enquire about our services or when you become a client of MeiCo Advisory Pty Ltd, a record is made which includes your personal information.
(ii) The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
(A) your name, e-mail, address details, date and place of birth, telephone numbers and other contact details. This can include, but not limited to tax file number, Austraian Buisness Number, bank account and credit card details, business and financial information. Ths information is used in the provision of accounting taxation and other professional financial services.;
(B) information about your employer or an organisation who you represent;
(C) your professional details; and
(D) any additional personal information you provide to us, or authorise us to collect, as part of your interaction with MeiCo Advisory Pty Ltd.
2.2. Prospective employees or applicants
(i) We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you.
(ii) We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions (for example, positions which involve working with children).
2.3. Other individuals
(i) MeiCo Advisory Pty Ltd may collect personal information about other individuals who are not clients of MeiCo Advisory Pty Ltd. This includes customers and members of the public who participate in events we are involved with, individual service providers and contractors to MeiCo Advisory Pty Ltd, and other individuals who interact with MeiCo Advisory Pty Ltd on a commercial basis. The kinds of
personal information we collect will depend on the capacity in which you are dealing with MeiCo Advisory Pty Ltd.
(ii) If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
(iii) In limited circumstances, MeiCo Advisory Pty Ltd may collect information which is considered sensitive information. For example, if you are injured at an event promoted or delivered by MeiCo Advisory Pty Ltd we may collect health information about you in an emergency or otherwise with your consent.
(iv) For financial advisory services, we obtain documented informed consent before collecting financial information, investment details, superannuation data, or health information relevant to insurance advice. Consent specifies collection purposes, retention periods, and intended uses, and is retained with client records in accordance with regulatory requirements.
(v) You can always decline to give MeiCo Advisory Pty Ltd any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.
2.4. Visitors to our websites
The way in which we handle the personal information of visitors to our websites is discussed below.
3. How and why does MeiCo Advisory Pty Ltd collect and use your personal information?
(a) MeiCo Advisory Pty Ltd collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs, and provide our professional services.
We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you or third parties and managing client relationships.
(b) The purposes for which MeiCo Advisory Pty Ltd usually collects and uses personal information depends on the nature of your interaction with us, but may include:
(i) responding to requests for information and other general inquiries;
(ii) managing, planning, advertising and administering events;
(iii) researching, developing and expanding our services;
(iv) informing you of our events and services;
(v) recruitment processes (including for volunteers, internships and work experience); and
(vi) responding to enquires and complaints.
(c) MeiCo Advisory Pty Ltd generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:
(i) our affiliated and related companies;
(ii) third party suppliers and service providers who assist us to operate our business such as the Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), you bank, your financial adviser, your employer, your lawyer or any other sources as required; and
(iii) your website, media and publications, from other publicly available sources and cookies.
(d) We do not collect personal information without your consent.
(e) When you provide personal information to us about other individuals, we rely on you to have made them aware that you will or may provide the information to us and the relevant purposes for which we will use this information. You also need to inform them how they can access this information.
4. How does MeiCo Advisory Pty Ltd interact with you via the internet?
(a) You may visit our website (www.meicoadvisory.com.au) without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to MeiCo Advisory Pty Ltd will be managed in accordance with this Privacy Policy.
(b) MeiCo Advisory Pty Ltd's website uses cookies. A “cookie” is a small file stored on your computer's browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites. You are not identifiable from such information.
(c) You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
(d) MeiCo Advisory Pty Ltd's website may contain links to third-party websites. MeiCo Advisory Pty Ltd is not responsible for the content or privacy practices of websites that are linked to our website.
5. How does MeiCo Advisory Pty Ltd hold information?
(a) MeiCo Advisory Pty Ltd take our security obligations seriously and your personal information is regarded as confidential and may be held in both hard copy and/or electronic versions. We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.
(b) As responsible data custodians we are familiar with the requirements of the Notifiable Data Breaches scheme and are committed to responding to data breaches in accordance with our obligations under the Privacy Act. We will notify the Office of the Australian Information Commissioner (OAIC) and you if there is unauthorised access to, unauthorised disclosure of, or loss of, personal information held by us and the access, disclosure or loss is likely to result in serious harm to any of the individuals to whom the information relates in accordance with the Privacy Act.
(c) Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet. Our website may contain links to external websites operated by third parties. The privacy polices of these other websites may not accord with this Privacy Policy and we cannot be held responsible and do not have control of the use of your personal information by these third parties.
(d) As responsible data custodians, any breach of this Privacy Policy by our employees, contractors, consultants, partners and any other entity that at our direction have access to your personal information will invoke disciplinary and possible legal action against the offending party.
(e) We take steps to destroy or de-identify information that we no longer require. We retain personal information for the period necessary to provide financial advisory services and comply with legal obligations. For financial advisory clients, we retain records for a minimum of 7 years as required by taxation law. After this retention period, information is securely destroyed or de-identified within 30 days unless legal holds apply. Clients may
request earlier deletion where not prohibited by law. Deletion involves secure destruction of paper records and cryptographic erasure or physical destruction of electronic records.
6. Does MeiCo Advisory Pty Ltd use or disclose your personal information for direct marketing?
(a) MeiCo Advisory Pty Ltd may use or disclose your personal information for the purpose of informing you about our services, upcoming events, or other services that may interest you. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.
(b) If you opt-out of receiving marketing material from us, MeiCo Advisory Pty Ltd may still contact you in relation to its ongoing relationship with you.
7. How does MeiCo Advisory Pty Ltd use and disclose personal information?
7.1. For clients
The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is relevant to our services.
7.2. For customers and participants
If you are a customer or participant in an event, we may disclose your personal information to our clients and venues where this is reasonably necessary for, and relevant to, the delivery of the event. We may use images or audio-visual recordings which identify you for promotional purposes where you would reasonably expect this to occur.
7.3. Disclosure to third parties
(i) MeiCo Advisory Pty Ltd may disclose information to third parties we engage in order to provide our services where you consent to the use or dislosure and where required or authorised by law. This includes:
(A) Our representatives, advisers, employeees, dealers, agents, contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, newsletter, and market research;
(B) Third party suppliers and service roviders such as the providers for the operation of our website or business services;
(C) The Australian Taxation Office (ATO) to meet ongoin compliance;
(D) The Australian Securities and Investments Commission (ASIC) on request to meet ongoing compliance, mandatory professional standars and other legal obligations;
(E) Specific third parties authorised by you to receive information held by us;
(F) As required by law or directed by leal decision/process; and
(G) Any industry body, tribunal, court or otherwise connected with any complaint regarding our services.
(ii) Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.
7.4. Use and disclosure for administration and management
MeiCo Advisory Pty Ltd will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:
(i) administering billing and payments and debt recovery;
(ii) planning, managing, monitoring and evaluating our services;
(iii) quality improvement activities;
(iv) statistical analysis and reporting;
(v) training staff, contractors and other workers;
(vi) risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
(vii) responding to enquiries and complaints regarding our services;
(viii) obtaining advice from consultants and other professional advisers; and
(ix) responding to subpoenas and other legal orders and obligations.
7.5. Other uses and disclosures
We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.
8. How can you access or seek correction of your personal information?
(a) You are entitled to access your personal information held by MeiCo Advisory Pty Ltd on request. To request access to your personal information please contact our privacy officer using the contact details set out below.
(b) You will not be charged for making a request to access your personal information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
(c) We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change.
(d) However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.
(e) We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision provided it is reasonable and practical for us to do so and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.
9. What should you do if you have a complaint about the handling of your personal information?
(a) You may contact MeiCo Advisory Pty Ltd at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.
(b) You may make a complaint about privacy to the privacy officer at the contact details set out below.
(c) The privacy officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.
(d) If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.
(e) In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.
(f) If you are not satisfied with our response to your complaint, or you consider that MeiCo Advisory Pty Ltd may have breached the Australian Privacy Principles (APPs) or the Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner (OAIC). The Office of the Australian Information Commissioner (OAIC) can be contacted by telephone on 1300 363 992 or by using the contact details on the website (www.oaic.gov.au).
10. How changes are made to this Privacy Policy?
MeiCo Advisory Pty Ltd may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website (www.meicoadvisory.com.au) regularly to keep up to date with any changes.
11. How can you contact MeiCo Advisory Pty Ltd?
The contact details for MeiCo Advisory Pty Ltd are:
(a) MeiCo Advisory Pty Ltd privacy officer: Mei Wu
(b) 140 Tunstall Road, Donvale, Victoria, 3111
(c) privacy@meicoadvisory.com.au
This Privacy Policy was last updated on 03 Apr 2026
PRIVACY POLICY (Mobile)
1. MeiCo Advisory Pty Ltd commitment to
privacy
(a) MeiCo Advisory Pty Ltd (ABN: 72 696 320
224), its subsidiaries and affiliates in
Australia (collectively referred to as
"we" and "us") are committed to
managing personal information in
accordance with the Australian Privacy
Principles (APPs) under the Privacy
Act 1988 (Cth) and in accordance with
other applicable privacy laws.You can
obtain further information regarding the
APPs and your privacy rights at the Office
of the Australian Information Comissioner
(OAIC) at www.oaic.gov.au.
(b) This document sets out our policies for managing your
personal information and is referred to as our Privacy
Policy.
(c) In this Privacy Policy, “we” and “us” refers to MeiCo
Advisory Pty Ltd and “you” refers to any individual about
whom we collect persona information.
2. What information does MeiCo Advisory Pty Ltd collect about you?
2.1. Clients and prospective clients
(i) When you enquire about our services or when you become a client of MeiCo Advisory Pty Ltd, a record is made which includes your personal information.
(ii) The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
(A) your name, e-mail, address details, date and place of birth, telephone numbers and other contact details. This can include, but not limited to tax file number, Austraian Buisness Number, bank account and credit card details, business and financial information. Ths information is used in the provision of accounting taxation and other professional financial services.;
(B) information about your employer or an organisation who you represent;
(C) your professional details; and
(D) any additional personal information you provide to us, or authorise us to collect, as part of your interaction with MeiCo Advisory Pty Ltd.
2.2. Prospective employees or applicants
(i) We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you.
(ii) We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions (for example, positions which involve working with children).
2.3. Other individuals
(i) MeiCo Advisory Pty Ltd may collect personal information about other individuals who are not clients of MeiCo Advisory Pty Ltd. This includes customers and members of the public who participate in events we are involved with, individual service providers and contractors to MeiCo Advisory Pty Ltd, and other individuals who interact with MeiCo Advisory Pty Ltd on a commercial basis. The kinds of
personal information we collect will depend on the capacity in which you are dealing with MeiCo Advisory Pty Ltd.
(ii) If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
(iii) In limited circumstances, MeiCo Advisory Pty Ltd may collect information which is considered sensitive information. For example, if you are injured at an event promoted or delivered by MeiCo Advisory Pty Ltd we may collect health information about you in an emergency or otherwise with your consent.
(iv) For financial advisory services, we obtain documented informed consent before collecting financial information, investment details, superannuation data, or health information relevant to insurance advice. Consent specifies collection purposes, retention periods, and intended uses, and is retained with client records in accordance with regulatory requirements.
(v) You can always decline to give MeiCo Advisory Pty Ltd any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.
2.4. Visitors to our websites
The way in which we handle the personal information of visitors to our websites is discussed below.
3. How and why does MeiCo Advisory Pty Ltd collect and use your personal information?
(a) MeiCo Advisory Pty Ltd collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs, and provide our professional services.
We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you or third parties and managing client relationships.
(b) The purposes for which MeiCo Advisory Pty Ltd usually collects and uses personal information depends on the nature of your interaction with us, but may include:
(i) responding to requests for information and other general inquiries;
(ii) managing, planning, advertising and administering events;
(iii) researching, developing and expanding our services;
(iv) informing you of our events and services;
(v) recruitment processes (including for volunteers, internships and work experience); and
(vi) responding to enquires and complaints.
(c) MeiCo Advisory Pty Ltd generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:
(i) our affiliated and related companies;
(ii) third party suppliers and service providers who assist us to operate our business such as the Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), you bank, your financial adviser, your employer, your lawyer or any other sources as required; and
(iii) your website, media and publications, from other publicly available sources and cookies.
(d) We do not collect personal information without your consent.
(e) When you provide personal information to us about other individuals, we rely on you to have made them aware that you will or may provide the information to us and the relevant purposes for which we will use this information. You also need to inform them how they can access this information.
4. How does MeiCo Advisory Pty Ltd interact with you via the internet?
(a) You may visit our website (www.meicoadvisory.com.au) without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to MeiCo Advisory Pty Ltd will be managed in accordance with this Privacy Policy.
(b) MeiCo Advisory Pty Ltd's website uses cookies. A “cookie” is a small file stored on your computer's browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites. You are not identifiable from such information.
(c) You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
(d) MeiCo Advisory Pty Ltd's website may contain links to third-party websites. MeiCo Advisory Pty Ltd is not responsible for the content or privacy practices of websites that are linked to our website.
5. How does MeiCo Advisory Pty Ltd hold information?
(a) MeiCo Advisory Pty Ltd take our security obligations seriously and your personal information is regarded as confidential and may be held in both hard copy and/or electronic versions. We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.
(b) As responsible data custodians we are familiar with the requirements of the Notifiable Data Breaches scheme and are committed to responding to data breaches in accordance with our obligations under the Privacy Act. We will notify the Office of the Australian Information Commissioner (OAIC) and you if there is unauthorised access to, unauthorised disclosure of, or loss of, personal information held by us and the access, disclosure or loss is likely to result in serious harm to any of the individuals to whom the information relates in accordance with the Privacy Act.
(c) Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet. Our website may contain links to external websites operated by third parties. The privacy polices of these other websites may not accord with this Privacy Policy and we cannot be held responsible and do not have control of the use of your personal information by these third parties.
(d) As responsible data custodians, any breach of this Privacy Policy by our employees, contractors, consultants, partners and any other entity that at our direction have access to your personal information will invoke disciplinary and possible legal action against the offending party.
(e) We take steps to destroy or de-identify information that we no longer require. We retain personal information for the period necessary to provide financial advisory services and comply with legal obligations. For financial advisory clients, we retain records for a minimum of 7 years as required by taxation law. After this retention period, information is securely destroyed or de-identified within 30 days unless legal holds apply. Clients may
request earlier deletion where not prohibited by law. Deletion involves secure destruction of paper records and cryptographic erasure or physical destruction of electronic records.
6. Does MeiCo Advisory Pty Ltd use or disclose your personal information for direct marketing?
(a) MeiCo Advisory Pty Ltd may use or disclose your personal information for the purpose of informing you about our services, upcoming events, or other services that may interest you. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.
(b) If you opt-out of receiving marketing material from us, MeiCo Advisory Pty Ltd may still contact you in relation to its ongoing relationship with you.
7. How does MeiCo Advisory Pty Ltd use and disclose personal information?
7.1. For clients
The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is relevant to our services.
7.2. For customers and participants
If you are a customer or participant in an event, we may disclose your personal information to our clients and venues where this is reasonably necessary for, and relevant to, the delivery of the event. We may use images or audio-visual recordings which identify you for promotional purposes where you would reasonably expect this to occur.
7.3. Disclosure to third parties
(i) MeiCo Advisory Pty Ltd may disclose information to third parties we engage in order to provide our services where you consent to the use or dislosure and where required or authorised by law. This includes:
(A) Our representatives, advisers, employeees, dealers, agents, contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, newsletter, and market research;
(B) Third party suppliers and service roviders such as the providers for the operation of our website or business services;
(C) The Australian Taxation Office (ATO) to meet ongoin compliance;
(D) The Australian Securities and Investments Commission (ASIC) on request to meet ongoing compliance, mandatory professional standars and other legal obligations;
(E) Specific third parties authorised by you to receive information held by us;
(F) As required by law or directed by leal decision/process; and
(G) Any industry body, tribunal, court or otherwise connected with any complaint regarding our services.
(ii) Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.
7.4. Use and disclosure for administration and management
MeiCo Advisory Pty Ltd will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:
(i) administering billing and payments and debt recovery;
(ii) planning, managing, monitoring and evaluating our services;
(iii) quality improvement activities;
(iv) statistical analysis and reporting;
(v) training staff, contractors and other workers;
(vi) risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
(vii) responding to enquiries and complaints regarding our services;
(viii) obtaining advice from consultants and other professional advisers; and
(ix) responding to subpoenas and other legal orders and obligations.
7.5. Other uses and disclosures
We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.
8. How can you access or seek correction of your personal information?
(a) You are entitled to access your personal information held by MeiCo Advisory Pty Ltd on request. To request access to your personal information please contact our privacy officer using the contact details set out below.
(b) You will not be charged for making a request to access your personal information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
(c) We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change.
(d) However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.
(e) We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision provided it is reasonable and practical for us to do so and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.
9. What should you do if you have a complaint about the handling of your personal information?
(a) You may contact MeiCo Advisory Pty Ltd at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.
(b) You may make a complaint about privacy to the privacy officer at the contact details set out below.
(c) The privacy officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.
(d) If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.
(e) In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.
(f) If you are not satisfied with our response to your complaint, or you consider that MeiCo Advisory Pty Ltd may have breached the Australian Privacy Principles (APPs) or the Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner (OAIC). The Office of the Australian Information Commissioner (OAIC) can be contacted by telephone on 1300 363 992 or by using the contact details on the website (www.oaic.gov.au).
10. How changes are made to this Privacy Policy?
MeiCo Advisory Pty Ltd may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website (www.meicoadvisory.com.au) regularly to keep up to date with any changes.
11. How can you contact MeiCo Advisory Pty Ltd?
The contact details for MeiCo Advisory Pty Ltd are:
(a) MeiCo Advisory Pty Ltd privacy officer: Mei Wu
(b) 140 Tunstall Road, Donvale, Victoria, 3111
(c) privacy@meicoadvisory.com.au
This Privacy Policy was last updated on 03 Apr 2026
